Human-Led Innovation

We are the trusted experts on the process of creating value in organisations that build software.

Clients choose us for our ability to empower teams, foster collaboration, and build the skills needed to create profitable products that customers love. By prioritising team dynamics and business outcomes, we avoid the pitfalls of rigid processes and technology-driven approaches, ensuring a clear focus on delivering lasting value.

Key Outcome Areas

Create new products & services.

Deliver fit-for-purpose software & new tech.

Define, document, improve systems & processes.

Generate actionable insights about customers and value streams.

Build custom product-management capability.

Align technology with your strategy.

Common Organisational Challenges

Delayed Reaction to Market Changes

Companies often miss market opportunities due to slow adaptation to new insights.

Costly and Unsuccessful Products

Long build times and high expenses frequently result in products that fail to succeed in the market.

Unpredictable Project Costs

Many organisations face fluctuating project costs, making financial planning challenging.

Inconsistent 'Product' Skills

The lack of consistent product development skills across the organisation hinders cohesive progress.

Overproduction of Ideas

An excess of ideas in production without effective prioritization leads to wasted resources and efforts.

Strategic Misalignment

Strong technical capabilities are often disconnected from business and customer goals, leading to misaligned projects.

Human-Led Innovation

Human-Led Innovation

Our Services
How we can help your organisation

We’ll work with you to explore and prioritise key opportunities for your market, customers, and business. We’ll then create and share a strategic framework for making decisions to ensure aligned action in your organisation.

Build what customers need

We’ll develop a clear solution design supported by a robust plan for realisation. This involves defining clear objectives, detailing the product's value proposition, and mapping out a roadmap for execution.

Surpass market standards

We work with you to deliver your product iteratively, ensuring the maximum value is provided at each stage. We do this by building a true partnership between Product Owner and Delivery Lead.

Navigate delivery the right way

We'll help you through the whole process. We’ll clarify your vision, develop the skills, and deliver a validated blueprint, empowering your team to successfully execute the product development process every time.

Master the product to market process

We’ve already helped these companies

  • “Mike has helped us to develop and embed product thinking in our platform teams at Trade Me. During the 9 months of engagement with Mike, he worked closely with our platform teams to build blueprints and exemplar implementations of an end-to-end value-driven roadmap oriented to provide outcomes for our internal customers. Mike’s knowledge of the product and platform strategy is unique. One of the highlights is Mike’s engaging approach when working with engineering managers to ensure they understand the “why” behind the Platform-as-Product concepts. He studies the culture and background of the company and localises the implementation tailored to our organisation.”

    Amir Mohtasebi - Head of Engineering TradeME

  • “With help from Mike we saw new inexperienced product owners grow with confidence and share their experiences and newfound knowledge across the team. The more experienced team members were helped to focus on key areas of challenge and navigate through them. Mike held us all accountable to the things we’d say we’d do in our coaching sessions - making sure we saw results.“

    -Phil Bowen, Programme Director DeNovo (BankWest)

  • "As a leader, Mike is a visionary. He leads organisations in self-realisation and self-discovery. Business units have done their first-walks until becoming the pioneer in quality and innovation under his influence. He teaches innovation, strategy, digital transformation, risk management, and organisational culture. His approach and methods go from philosophy to jazz, design thinking to systems thinking, agile to lean."

    Sakib Jalil PhD - Design Consultant Telstra Purple

  • "Mike Biggs is a talented communicator who loves explaining complex issues around everything from SEO to UX. If you don't have time but need a crash course on the latest trends, issues, ideas for your existing business or idea... go listen to Mike."

    Helen McCabe - Head of Lifestyle Nine Entertainment Co

  • "Financial Controllers despise spending money, right? Not always. When we see a product which delivers value for money we are happy to open the petty cash tin. This is the relationship that BresicWhitney has with Mike, and the service being provided."

    Andrew Rowley-Bates - Financial Controller at BresicWhitney

  • "Mike is an inspirational leader who’s knowledgable and full of great insights. He is open to ideas and feedback, and really cares about people and the culture we weaved together. He challenges his team to excel themselves and constantly encourages and guides them to grow. It’s been wonderful to work with him."

    Eva Liu - Lead Consultant at Telstra Purple