Human-Led Innovation

We help you innovate, by making human complexity an advantage, not an obstacle

We will help you solve your most important challenges

  • Build Strategic Clarity

    Create clarity of vision for the organisation empowering teams to do their best work autonomously.

  • New Products & Services

    Create new value for your organisation by understanding and serving customers’ real needs.

  • Make Better Decisions

    Your time and resources are limited. Create a framework for quality decision making about where to invest.

  • Amazing Experiences

    Retain your best customers and internal talent by creating a positive and useful experience for them.

  • Reduce Waste

    Understand your systems of value delivery and remove waste, allowing you to focus on real value and reduce costs.

How we do it

  • We work with you to identify and manage opportunities that exist for you. We then define a unique approach for your organisation to continue to innovate.

  • We help you create or re-invigorate products that will deliver value in line with your strategic promises.

  • We help you design and deliver experiences for your customers and users.

  • We lead with a human-led approach to transformation, ensuring the technology selected and implemented serves the strategy and the people working on it.

  • We help you build the capability to innovate at the individual and organisational level. This includes building knowledge and skills across the innovation value spectrum, but also focuses on intrapreneurship skills e.g.: journeying with others, influence, & team design.

  • "Mike has helped us to develop and embed product thinking in our platform teams at Trade Me. During the 6 to 9 months of engagement with Mike, he worked closely with our platform teams to build blueprints and exemplar implementations of an end-to-end value-driven roadmap aiming to provide outcomes for our internal customers. Mike's knowledge of the product and platform strategy is unique. One of the highlights is Mike's engaging approach when working with engineering managers to ensure they understand the "why" behind Platform-as-Product concepts. He studies the culture and background of the company and localises the implementation tailored to your organisation.

    Amir Mohtasebi - Head of Engineering TradeME

  • “With help from Mike we saw new inexperienced product owners grow with confidence and share their experiences and newfound knowledge across the team. The more experienced team members were helped to focus on key areas of challenge and navigate through them. Mike held us all accountable to the things we’d say we’d do in our coaching sessions - making sure we saw results. “

    -Phil Bowen, Programme Director DeNovo (BankWest)

  • "As a leader, Mike is a visionary. He leads organisations in self-realisation and self-discovery. Business units have done their first-walks until becoming the pioneer in quality and innovation under his influence. He teaches innovation, strategy, digital transformation, risk management, and organisational culture. His approach and methods go from philosophy to jazz, design thinking to systems thinking, agile to lean. "

    Sakib Jalil PhD - Design Consultant Telstra Purple

  • "Mike Biggs is a talented communicator who loves explaining complex issues around everything from SEO to UX. If you don't have time but need a crash course on the latest trends, issues, ideas for your existing business or idea... go listen to Mike."

    Helen McCabe - Head of Lifestyle Nine Entertainment Co

  • "Financial Controllers despise spending money, right? Not always. When we see a product which delivers value for money we are happy to open the petty cash tin. This is the relationship that BresicWhitney has with Mike, and the service being provided.

    Andrew Rowley-Bates - Financial Controller at BresicWhitney